Terms of service

Last updated: April 6, 2026

Welcome to Black Ochre Bath & Body. These Terms of Service (“Terms”) govern your use of our website and services.

By accessing or purchasing from our store, you agree to these Terms.

1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy or exploit any portion of the Service without written permission.

2. Products

All products are handcrafted. Variations in colour, texture, and appearance may occur and are not considered faults.

We make every effort to display products accurately, however colours may vary depending on your device.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to cancel or limit orders at our discretion.

4. Pricing

Prices are listed in AUD and may change without notice.

Shipping and applicable taxes are calculated at checkout.

5. Shipping

Delivery timeframes are estimates only. We are not responsible for delays caused by postal services or external factors.

6. Returns & Refunds

All purchases are subject to our Refund Policy.

Due to hygiene reasons, we do not accept returns for change of mind. Faulty products are handled in accordance with Australian Consumer Law.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law.

8. Liability

To the extent permitted by law, Black Ochre Bath & Body is not liable for any indirect or consequential loss arising from use of our products or services.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia.

10. Contact

📧 info@blackochrebathbody.com.au

✅ 2. REFUND POLICY (FINAL)

(Use the corrected version — already strong, included again for completeness)

Return & Refund Policy – Black Ochre Bath & Body

Last updated: April 6, 2026

At Black Ochre Bath & Body, every product is carefully handcrafted with intention and care. Due to the personal nature of our products, we maintain strict hygiene standards.